Shipping Policy

Shipping Policy

Last updated: [18/62024]

Thank you for shopping with UTERM. We are committed to providing you with an exceptional shopping experience and ensuring that your orders are delivered promptly and efficiently. Please review our shipping policy for details on shipping times, costs, and other important information.

Processing Time

  • All orders are processed within [5] business days. Orders are not processed or shipped on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery estimates are provided below:

    Shipping Method Estimated Delivery Time Cost
    Standard Shipping [5] business days [$7]

*Delivery delays can occasionally occur.

Shipping Destinations

  • We ship worldwide 

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

  • UTERM is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

  • UTERM is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

  • We ship to the US/Europe/middle east/Australia.

Return policy

  • No returns 

Contact Us

  • If you have any questions about our shipping policy, please contact us at:

    Email: andrewjosephamin2021@gmail.com
    Phone: 01211456783